Information security

We work hard to protect Elucidat and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

  • We encrypt all of our services using SSL
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems
  • We restrict access to personal information to Elucidat employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.


Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

Brexit statement

Elucidat will continue to be compliant with all relevant European, UK and US data protection laws. Before 31st December 2018, in line with Brexit deadlines, Elucidat will also be offering clients the choice of where they wish to store their data between the UK, US and EU. Clients can be assured their data will never leave their chosen region, and they will retain complete control, security and visibility. Our providers’ main data centres are located in London (UK), Frankfurt (EU), Dallas and Chicago (US). Our chosen data centre is currently in London (UK).


The General Data Protection Regulation is a regulation by which the EC intend to strengthen and unify data protection for all individuals within the European Union.

On May 25th 2018, when enforcement begins, we are committed to compliance with the GDPR across our websites and app. We already work to the highest privacy and data protection standards, and are fully compliant with existing laws. We are currently working on the changes that are necessary across the business. We will be keeping all clients informed as changes are made.

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