Troubleshooting

Useful tests for troubleshooting your content or for providing information to our support team

7 articles in this collection
Written by Joe Burns

How to create support tickets

Best practices for creating support tickets, a well formed support ticket is likely to result in a faster and more accurate response

Written by Joe Burns
Updated over a week ago

Detecting errors in the Developer tools

Written by Joe Burns
Updated over a week ago

LMS reverting to IE8

Written by Joe Burns
Updated over a week ago

Designing with IE8

Written by Joe Burns
Updated over a week ago

Using the console in iOS

Written by Joe Burns
Updated over a week ago

Test tracking with the console

Written by Joe Burns
Updated over a week ago

Compressing video

If you have a particularly large video file it is a good idea to compress your file before you upload it Elucidat

Written by Joe Burns
Updated over a week ago